Salesforce Architect Job in Globallogic

Description

The role is
primarily responsible for driving technology and process improvement for our customers, through
the Salesforce declarative features, tech stack and related ecosystem. This role requires best
practice knowledge for understanding functional business processes, identifying areas for
optimisation, and using Salesforce technologies to provide positive business outcomes.
What you ll be doing
Collaborating with a talented team of passionate Salesforce, data, QA, Heroku, and UI/UX
experts and partner closely with the world s leading automotive manufacturers on a wide
variety of innovative projects.
Understanding, designing, and creating Salesforce solutions for high profile clients.
Leading workshops and facilitating requirement gathering sessions to determine client
needs, understand processes, and document user stories.
Liaising with stakeholders and the technical team to gain a comprehensive understanding of
the customer s processes and how to optimise them, and then working with the technical
team to translate this information into technical requirements.
Work with various customer stakeholders to analyse business requirements and design
Salesforce solutions that enable the business to achieve its objectives, improve user
experience, and drive system adoption.
Understanding declarative features of the Salesforce platform and configuring standard
Salesforce functionality to solve complex business requirements.
Ownership of the enhancement backlog, partnering with the PM and stakeholders to jointly
prioritize initiatives.
Complete gap analysis for as-is and to-be processes; translating into functional and
technical specifications.
Support change management initiatives related to new feature releases including
documentation and training.
Maintain familiarity with upstream / downstream integrations and their impact on feature
enhancements
Provide the Professional Services team with Subject Matter Expertise related to the
proposed solution and client needs in order to ensure successful project delivery
Understanding of system integrator and general consultancy ecosystem
Engage and orchestrate with Subject Matter Experts (SMEs) across the organisation to
contribute to cross team service solution proposals, which may include components of
functional and technical scope and architecture, change management and training,
integration, and user experience, and gain consensus on an acceptable proposal across the
internal teams.
Serve as a customer advocate in driving industry best practices and the evolution of
Salesforce product and platform functionality, courses and administrative services integral to
the customer s success.

Contribute thought leadership and best practices, both internally and externally, around
business transformation and delivery methodology.
Contribute to enhance our delivery methodology and services practice
Stay current with Salesforce releases and leverage updates applicable to organisational
requirements.

Requirements

The Role

Responsible for the development of custom solutions on the force.com platform including significant work in Apex, Lightning Visual Force and application integration patterns. You will serve as
the technical expert on Salesforce.com Sales Cloud, Service Cloud Developer (Apex, Flows, LWC and Integrations & Security), Experience Cloud, Vlocity Developer, SFDC Admin,Marketing Cloud and Salesforce Communities.

Responsibilities
Design and develop custom solutions on the force.com platform including significant work in
Apex, Visual Force, Lightning web components, application integration and data migration,SFDC Service Cloud Developer (Apex, Flows, LWC and Integrations & Security), SFDC Experience Cloud & Vlocity Developer

Design and implement business technology solutions focused on cloud-based business

applications, specifically, Salesforce.com
Involved in developing business requirements, specifications, process flows, application design,
application configuration, testing and deployment
Direct involvement and/or oversight of developing business requirements, specifications,
process flows, application design, application configuration and testing.
Judges the trade-offs with technology and feasibility and makes choices that fit the constraints
of the project.
Work closely with our clients in delivering the solutions and act as the primary escalation point
for technical enquiries related to existing and new Salesforce enhancements.
Participate in day to day business as usual activities, including but not limited to bug fixes,
feature analysis and data analysis.
Release and Environment Management including sandbox usage planning, metadata and data
migration, environment comparisons and version control.
Work on new development initiatives, as well as bug fixes and enhancements of the existing
SFDC solutions.
Provide technical guidance and mentoring to team members

Job Responsibilities

Highly motivated, cross-functional Salesforce Functional Consultant. The role is
primarily responsible for driving technology and process improvement for our customers, through
the Salesforce declarative features, tech stack and related ecosystem. This role requires best
practice knowledge for understanding functional business processes, identifying areas for
optimisation, and using Salesforce technologies to provide positive business outcomes.
What you ll be doing
Collaborating with a talented team of passionate Salesforce, data, QA, Heroku, and UI/UX
experts and partner closely with the world s leading automotive manufacturers on a wide
variety of innovative projects.
Understanding, designing, and creating Salesforce solutions for high profile clients.
Leading workshops and facilitating requirement gathering sessions to determine client
needs, understand processes, and document user stories.
Liaising with stakeholders and the technical team to gain a comprehensive understanding of
the customer s processes and how to optimise them, and then working with the technical
team to translate this information into technical requirements.
Work with various customer stakeholders to analyse business requirements and design
Salesforce solutions that enable the business to achieve its objectives, improve user
experience, and drive system adoption.
Understanding declarative features of the Salesforce platform and configuring standard
Salesforce functionality to solve complex business requirements.
Ownership of the enhancement backlog, partnering with the PM and stakeholders to jointly
prioritize initiatives.
Complete gap analysis for as-is and to-be processes; translating into functional and
technical specifications.
Support change management initiatives related to new feature releases including
documentation and training.
Maintain familiarity with upstream / downstream integrations and their impact on feature
enhancements
Provide the Professional Services team with Subject Matter Expertise related to the
proposed solution and client needs in order to ensure successful project delivery
Understanding of system integrator and general consultancy ecosystem
Engage and orchestrate with Subject Matter Experts (SMEs) across the organisation to
contribute to cross team service solution proposals, which may include components of
functional and technical scope and architecture, change management and training,
integration, and user experience, and gain consensus on an acceptable proposal across the
internal teams.
Serve as a customer advocate in driving industry best practices and the evolution of
Salesforce product and platform functionality, courses and administrative services integral to
the customer s success.

Contribute thought leadership and best practices, both internally and externally, around
business transformation and delivery methodology.
Contribute to enhance our delivery methodology and services practice
Stay current with Salesforce releases and leverage updates applicable to organisational
requirements.

We Offer

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.

Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

About GlobalLogic