Process Developer - Collections Job in Genpact
Process Developer - Collections
- Gurgaon, Haryana
- Not Disclosed
- Full-time
- Permanent
Process Developer - Collections - BFS008483
Process Developer Collections
: Operations
With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brandsand we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of PD, Collections
ResponsibilitiesCollect the delinquent amount from the customer over the phone or take promises from them on making the payment
Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
Inbound & outbound calling
Provide payment plans basis customer requirement
Qualifications
Minimum qualifications
Graduate (in any stream)
Relevant experience
Strong Communication Skills (verbal and written)
Good customer handling skills
High Energy level
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on , , , and .
Job
Process DeveloperPrimary Location
India-GurgaonEducation Level
Associate's Degree/College DiplomaJob Posting
Sep 3, 2019, 2:00:07 PMUnposting Date
Ongoing Master Skills List Operations Job Category Full TimeQualification :
Associate's Degree/College Diploma
Fresher
2 - 4 Hires
