Systems Administrator- It Solutions & Services Industry Job in Gennext India Private Limited

Roles and Responsibilities

This role is a blend of strategy and tactical execution that will give you endless opportunities to take on new responsibilities, learn new skills, and mentor others. Your teammates will be distributed throughout North America and Chennai.

• Build and maintain automation to manage cloud infrastructure, server instances, and on-premises networks.
• Lead continuous enhancement and administration of Microsoft 365 Products.
• Provide strategic guidance on Disaster Recovery and Failover for corporate infrastructure.
• Engage with Devops to build a cohesive strategy around EIM.
• Enhance our UEM strategy and MDM practices.
• Update the networking environment by designing system configuration, directing system installation, and defining, documenting, and enforcing system standards.
• Support and administer firewall environments in line with IT security policy.
• Contribute to our living knowledgebase of technical documentation.
• Help define and measure KPIs to communicate and maintain health of services.
• Serve as escalation point for Microsoft 365 related SEV1 and SEV2 issues.
• While you won t have any direct reports, you may coach and mentor other employees.

Desired Candidate Profile

You are an internally motivated administrator, automation and simplicity are firmly rooted in the way you think and work. Passion for your craft will go a long way in making you successful in this role.

• The thought of inherent ambiguity and solving complex problems genuinely excites you. You have an experimental mindset that spurs you to test ideas and validate assumptions using data.
• A genuine love for technology drives you to design and implement great solutions. You understand that for solutions to be successful, they have to meet real needs and drive meaningful business value.
• You have great communication and collaboration skills, an innate sense of curiosity, and an obsession with delivering solutions that bring end-users joy.
• You are dedicated to working with less experienced systems administrators to help them grow as individual contributors.
• Over the past 8+ years you ve been busy designing and implementing best-in-class instances of Microsoft 365 services, possibly for a financial service or fintech company.
• There is a good chance that you have your MCSE or Enterprise Administrator Expert certification. Background with AWS or Atlassian products is a plus.
• People Management experience preferred.