Branch Operations Manager - Banking Industry Job in Gennext India Private Limited

Branch Operations Manager - Banking Industry

Gennext India Private Limited 4+ weeks ago

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Job Summary

Roles and Responsibilities

Handling of day to day operations at the branch by driving the service levels ,with key focus on bottom line profitability by ensuring optimal utilization of available resources
Take a lead role in developing and implementing best practices
To control the all branch operations, like Joint Custodian, locker maintenance, Account Opening, Cash Management, Cross Selling of Mutual Funds, Insurance
Identifying, managing & recording loss events & breaches and undertake root cause analysis of such events & coordinate treatment activities
Development of compliance test plans, undertaking relevant testing & making subsequent recommendations
Increase effectiveness of staff by recognizing opportunities for development and proactively creating new systems / process and structures
Develop metrics to measure growth and performance of the department
Handling all types of queries related to Savings Bank account, Current accounts and OD against FD accounts. Serving as First Point Resolution for all customer queries, thereby ensuring cordial relationship with customers which would result in sustaining profitability.

Desired Candidate Profile

Skills:

1. Should have Team Handling and leadership skills

2. Experience in cross selling products would be an added bonus

Experience Required :

5 to 10 Years

Vacancy :

2 - 4 Hires

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