Lab Assistant (evening Shift) Job in Gemological Institute Of America Inc.

Department: Weights & Measures, Inscription, Inventory Control, Report Services, Export and Transport
Level: L2 Reports to: Supervisor

Job Role: Perform assigned pre/post grading production processes of Lab Weights & Measures, Lab Inscription, Lab Inventory Control, Lab Report Services and Lab Transport required to complete the production workflow

Essential Duties:

Perform any of the following or other duties as assigned to meet quality and production goals

• Lab Weights & Measures
  Measure stone weight and other required data; prepare each stone for subsequent processes in accordance with procedures and requirements using relevant data
  • Perform in weigh and operate cleaning station
  • Perform screening, label printing, and/or measure ultraviolet fluorescence
  • Prepare casetting of stones
• Lab Inscription
  Perform the requested Inscription Service per required procedures and requirements
  • Operate inscription device
  • Perform inscription support activities if assigned (e.g. inking, cleaning, sending/receiving, verifying inscription, etc.)
• Lab Inventory Control
  Facilitate and distribute stones among assigned lab production functions as instructed
  Store stones for next process step in the system and physical location appropriately; facilitate easy retrieval through efficient storage in accordance with required processes
  • File/Pull from the Wall, distribute stones to organize workflow
  • Perform Mini-IC Opening and Closing processes if applicable
• Lab Report Services
  Prepare Reports for clients after requested services have been completed (e.g. folding, enclosing reports in sleeves, proofreading, etc.)
  Checking printing errors & overall quality of lamination and cutting.
  Ensure stones / diamonds are sent & received in timely manner.
  File & pull stones for the next process step.
  Match reports to stones pulled from the shelf of stones.
  Make stones ready for return.
• Lab Transport
  Receive incoming stone shipments from clients if applicable
  Prepare stones for shipment/delivery after service completion
  • Perform item intake process (courier shipments) if applicable
  • Receive, sort and organize stones in accordance with the procedures if applicable
    Perform outweigh and box/pack stones in preparation for delivery to clients
• Lab Export
  • Receive Stones from Weights & Measures/ Inventory Control.
  • De-casseting of stones.
  • Scan the stones in spectrum and generate inter-site.
  • Counting and packing of stones for export.
  • Filing of documents.

Qualification:

• Typically require High School Diploma.
• No previous experience required

Working Time:

• Evening Shift: 6:00 pm to 2:00 am

Description of Success Factors:

• Basic knowledge of MS Office (Excel, Word, PowerPoint)
• Ability to learn and understand GIA proprietary systems (Spectrum, Searchlight, etc.)
• Ability to learn and understand key GIA people and their roles in production functions
• Ability to learn, understand and follow functional department Standard Operating Procedures
• Familiarity with Lab production workflows
• Basic understanding of GIA policies and procedures
• Basic problem-solving skills: Understand when there is a problem and escalate as required; follow procedures to solve routine and often repetitive issues.
• Sound communication skills in reading, writing and speaking clearly and ability to read and comprehend English (Spectrum, training in English)
• Ability to communicate professionally (communicate respectfully, listen, articulate/explain issues, use professional tone, know when to email vs call, etc.)
• Detail oriented / Ability to focus and complete tasks assigned in a timely manner
• Ability to learn and use production equipment to perform the job assigned (tweezers, scales, stone-holder, microscope, etc.) and basic office equipment
• Ability to multi-task, prioritize, and manage time effectively
• Interpersonal skills: Ability to create positive interactions with colleagues; actively communicate with others in a timely & professional manner; maintain good working relationship with others and peers