Operations Specialist - Internal Communication & Content Management Job in Gartner

Job description:

• Content distribution and publishing by owning and maintaining specific communication channels that have regular cadence and content parameters.

• Drive newsletter creation, publishing and distribution and ensure organizational initiatives and projects are successfully communicated.

• Drive content management & quality by helping Content Manager maintain a high degree of quality control through self-proofing and adhering to the Gartner style and voice.

• Strategize and run communication programs, such as monthly newsletters, demonstrate ability gauge effectiveness and improvise.

• Support Communications team by helping draft announcements, compile recognition lists, publish content through internal digital channels, including websites, intranet, newsletters and emails.

• Plan, edit and write content for a variety of internal communications mediums, such as intranet, newsletters or regular email bulletin. You may also be required to work on the layout of content as well as improve content design for emailers, banners and other visual media

• Activity Prep Call Support and Management by Building and publishing weekly Prep Call pages in HIPPO

• Set up email campaigns with content and manage execution. You may also be required to work on the layout of content as well as improve content design for emailers, banners and other visual media

Essential must-have skills:

• Bachelor s degree in Journalism, Mass Communication, English or PR required, Master s preferred

• 2 - 4 years experience working in internal communication and content management

• Excellent written, verbal and visual communication skills

• Expert skill level in Microsoft Word, Excel and PowerPoint.

• Knowledge of Marketing Automation Tools a bonus.

• Understanding of campaign management tools for input e.g. Eloqua