Customer Support Executive Job in GALAXY AUTO WORKS
Customer Support Executive
GALAXY AUTO WORKS
4+ weeks ago
- Lower-Parel-Mumbai, Mumbai, Maharashtra
- Not Disclosed
- Full-time
Job Summary
- Answer inbound/outbound calls professionally and provide information about our car workshop services and repair works done to customers.
- Keep records of customer interactions and transactions, details of inquiries, complaints, comments, and actions are taken.
- Follow up to ensure that appropriate actions are taken on customer requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation
- Attend incoming customers at the workshop, greet them with a smile, good personality with strong communication skills, and co-ordinate with other department staff.
Minimum qualification requirement
Preferred - Customer Support Executive skill with 2+ years experience
Required - Bachelor's or higher education
Preferred - Located in Lower Parel
Required - Good command over English
Experience Required :
5 to 11 Years
Vacancy :
2 - 4 Hires
Skills Required :
Customer Complaint Handling, Customer Care Associate, Inbound / Outbound Calls
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