Client Servicing Executive/ Manager Job in Futurescape Advertising
Client Servicing Executive/ Manager
Futurescape Advertising
4+ weeks ago
- Navi Mumbai, Thane, Maharashtra
- Not Disclosed
- Full-time
- Permanent
Job Summary
Qualification : Graduate in any stream
- Build, manage & maintain client relationship at mid-levels and throughout the customer organization.
- Coordinate with advertising department, managers to have a case addressed within SLA.
- Proficient download the requirement of Clients to creative department.
- Work on different sources of case intake (Email, Portal and Calls).
- Identify the severity/priority based upon the issue explained by the Clients.
- Regular communication with clients in reference to the case update
- Excellent Time Management and Organizational Skills.
- Ensure timely payment from customers.
- Excellent command over oral and written communication.
- Capability of dealing with tough clients.
- Ability to multitask on different projects and clients.
- Flexible to work in a 24/7/365 environment
Qualification : Graduate in any stream
Experience Required :
0 to 5 Years
Vacancy :
2 - 4 Hires
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