Senior Business Analyst Job in Fusionspan

• Execute AMS and CRM implementations, including but not limited to:
  • Gathering requirements
  • Defining scope
  • Conducting gap analysis
  • Design data and system architecture
  • Configure modules
  • Develop solution documents for client review and approval
  • Develop requirements for integrations
  • Support QA testing efforts
  • Participate in continuous improvement of business processes
• Perform administrative functions in Salesforce such as custom objects creation, workflows, data migration tools, SOQL queries, reports, dashboards, and platform maintenance.
• Install the third-party managed packages and troubleshoot any issues
• Execute all project work in an agile manner
• Manage Jira tickets, including description and acceptance criteria
• Collaborate with client SMEs to develop requirements and conduct requirement reviews
• Coordinate with client and Data Analyst to ensure proper transformation and upload of data from legacy CRM into the Salesforce platform.
• Provide training and support for new system features for end-users and power users.
• Communicate with cross-functional teams and coordinate with teams located in various time zones.
• Attend daily stand-ups for business analysts and other agile ceremonies as needed.
• Attend integration meetings with third party systems as needed for more complex solutions.

• Candidate should have at least 5 years of relevant Salesforce experience
• Experience working with multiple clients simultaneously in a consulting capacity
• Experience with Agile Processes
• Experience in implementing Salesforce programs
• Strong written and interpersonal skills
• Properly prioritize simultaneously occurring tasks
• Ability to adapt to a changing environment

• Salesforce Certification
• Association Experience
• Experience working in Entrepreneurial and Startup environments

What we Offer:

• Health Insurance 100% covered for employee
• Complimentary refreshments in the office
• 15 days of paid vacation
• 4 Days Casual Leave
• 10 paid federal holidays
• Business casual dress code
• Modern office with a flexible working area