Sr System Reliability Engineer (vulnerability) Job in Fulcrum Digital

Who are we

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation.These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

The Role

• Maintain the production environment by monitoring availability and performing periodic system health
  
• Improve reliability and quality of the infrastructure and applications
  
• Drive the vulnerability management workstream and ensure all priority issues are addressed
  
• Work with the stake holders to ensure all the relevant patches are applied to the Unix servers, Oracle databases and Java based applications
  
• Provide primary operational support and engineering for multiple large, distributed software applications
  
• Schedule patching of production systems ensuring there is no impact to customer traffic
  
• Maintain security certificates, track its expiry and timely renewal
  
• Participate in system design consulting, platform management, and capacity planning
  
• Raise Change requests and Work orders, follow up approval and ensure completion of patching activity
  
• Participate in CAB (Change approval board) and ensure the Change request goes through its complete lifecycle within the desired SLA
  
• Work with the specialised teams to identify vulnerabilities in the system and design a plan to address them
  
• Ensuring change management and incident management practices are diligently always followed.
  
• Developing solutions following Incident post-mortem to ensure the re-occurrence of the incident is significantly reduced if not eliminated.
  
• Raise and track relevant RAIDs (Risk, Assumption, Issues and Dependencies)
  

Requirements

• Should have worked as a Service Reliability Engineer for at least 4 years
  
• Conversant in BMC Remedy or Service Now or any other ticketing tool
  
• Experience with Splunk monitoring, setting up dashboards, configuration, rules, and alerts
  
• Experience with maintaining environment inventory, Unix servers, database servers, network configurations, middleware components and Java based applications
  
• Experience with Dynatrace or AppDynamics monitoring tools preferred
  
• Good to have knowledge on automation tools such as Jenkins, Chef, Terraform, Puppet or Ansible will be an added advantage.
  
• Good understanding of the 3 Pillars of Observability (Logging, Metrics, Tracing)
  
• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
  
• Bachelor's degree in computer science or other IT discipline
  
• Good written and Oral communication skills
  
• Good team player
  
• Ability to work with various stake holders