Lead - Channel Sales (japanese) Job in Freshworks Inc
Lead - Channel Sales (japanese)
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
- Permanent
Job Description
Responsibilities:
Build product and domain expertise by understanding product functionalities, market positioning, competitive landscape, product market fit and so on
Establish and maintain healthy relationship with partner teams, prospects and customers invarious geographies
Own and meet assigned sales targets (co-owned by channel managers) by working closelywith partner sales teams
Collaborate with various internal functions like presales, customer success, marketing, andsupport to ensure seamless support for partners and customers
Understand local markets thoroughly including factors influencing buyer s decisions like
economy, technology, and so on
Assist partners on issues with conversions, objection handling, providing necessary
resources to achieve closure
Discover and implement new / market-specific lead generation exercises to expand/grow
existing account base, working closely with marketing teams, CSM and reseller sales teams
Be the single point of contact for partners for all things technical
Coordinate with internal stakeholders and follow up for partners on customer queries
Arrange online training sessions and ensure the partner is up to speed with what's new in theproduct
Handle incoming support tickets from partners, manage escalations from
partners/customers
Requirements:
Be willing to work in Japan time zone (7AM - 5 PM IST)
Working level proficiency with Japanese language
Demonstrate high project management skills, scope management, resource planning, task tracking, and budget management
Excellent verbal and written communication skills
Must be willing to travel as required to territory aligned.
Self-motivated with a proactive approach on projects
Technical knowledge
Attention to detail, ability to articulate clearly
Interpersonal skills, ability to build rapport - required for close collaboration with cross-
functional teams at Freshdesk and with partners in the assigned territory
6 to 9 Years
2 - 4 Hires
