Chief Of Staff Job in Freight Tiger

About the Role:

It is an Executive responsibility and the incumbent will be a strategic partner to the Founders/CEO/COO and will help advance the Founder s strategic initiatives. The role requires a highly resourceful individual who can work independently with exposure to market and business intelligence, strong data analytics skills and project management skills, high emotional maturity, self-motivation, integrity, willingness to put the Founder's and the firm's interests above all else, absolute confidentiality where appropriate. The role is designed to give comprehensive exposure to the candidate to various parts of the business and intended to transition into a business leadership role. As Freight Tiger embarks on the next phase of growth, we are looking to ramp up the team to support multiple growth initiatives. Chief of Staff (COS) to Founders will assist in creating and managing operating plans, investor communication and driving new initiatives.

Key responsibilities:

• Strategic Process:
  • Work on business strategy and transformation roadmap.
  • Spearhead strategies to steer the company s future in a positive direction.
  • Oversee and coordinate strategic business initiatives from project planning to successful execution.
  • Working closely with key influencers and decision makers across the organization to shape positive outcomes and impact business growth.
  • Responsible for deploying relevant decision support systems and reports to define and track key strategic metrics for all businesses.
  • Working with Founders on creating the Annual Operating Plan (AOP) and key goals.
  • Running PMO for core central project.
  • Actively gather crucial and strategic data, prepare important reports, generate insights and recommendations.
• Internal Operations & Communication:
  • Managing CEO s time and overseeing his calendar management, and complete management of all crucial/special tasks s/he is expected to accomplish.
  • Drive priorities by setting agenda for weekly meetings and catch ups (off-site, on-site and virtual) spanning across teams and business trips.
  • Helping CEO with regular business reviews , pitch decks and presentations.
  • Improve current processes and coordinate organizational procedures for optimized efficiency and productivity.
  • Responsible for creating and executing the communication strategy for the CEO and senior leadership team internally as well as support external communication.
  • Participate in regular meetings with RD and the leadership team on various business issues.
  • Managing various projects, resolving bottlenecks in decisions, setting up and reviewing processes.
• Reporting and Dashboards:
  • Construct/deconstruct MIS reports, create and manage meaningful reporting dashboards on defined performance parameters for all business.
  • Robust analysis of new sectors/businesses for expansion.
  • Prepare information for external and internal meetings with analysis and synopsis on the performance of various businesses along with bios of key players in the marketplace.
  • Build financial models, frameworks and ad hoc reports for the business leaders across all businesses. Challenge the assumptions and performance numbers to make important decisions.
• Research and Analysis:
  • Analysis and interpretation of financial data and transferring that data into meaningful information and reports to understand the performance of various businesses and help drive decisions.
  • Providing solutions basis analysis at regular intervals.
  • Compile information on industry trends; track industry growth and conduct competitor analysis. Being able to provide an opinion and insight based on this research.

Requirements:

• 5+ years in product, operations or data-driven customer success in a technology/logistics company.
• Excellent communication skills, both written and verbal with strong presentation skills and inclined towards data analytics.
• Problem solving attitude leveraging internal/external resources, conflict resolution and follow through with partners.
• The role requires superior attention to detail, great organisational and negotiation skills, ability to find solutions to problems, juggle multiple requests and identify ways to drive efficiency.
• Inclusive and collaborative - driving teamwork and cross-team alignment.
• Deadline-driven, organised and able to multitask.
• Highest level of integrity and stellar judgement.
• Ability to think top-down and bottom-up.