System Engineer Job in Food Hub Ltd.
System Engineer
- Chennai, Tamil Nadu
- Not Disclosed
- Full-time
- Permanent
The job roles and responsibilities are,
Identify and troubleshoot issues based on the severity
Stay updated with new updates on process changes
Maintain break adherence, attendance and punctuality
Responsible for handling the tasks and installation assigned on a daily basis
Provide brief explanation and overview of the client asks
Responsible to ensure compliance with SOP
Coordinating with SPOCs across various team for inputs to handle the customer and fixing the issue
Soft skills and empathetic towards client
Requirements
This role reports to the Technical Team Manager.
Years of Experience: 2 - 6 years of International Technical Support Voice Experience
Required Skills:
The candidate should have the below skill sets,
Have excellent communication skills both written and spoken english
Have excellent analytical skills & quick to think on their feet
Good customer service skills
Time management, efficiency, the ability to meet deadlines and work with minimal supervision are all important
Have a logical approach to problem solving look for the simplest / most elegant solution to a problem
Should be flexible with Rotational Shifts & rotational week offs
Benefits
We offer a great work environment and friendly team culture. Competitive Pay and Benefits.These vacancies are urgent. Immediate Interviews. !
4 to 6 Years
2 - 4 Hires
