Analyst/sr Analyst - Digital Analytics Job in Fidelity Investments

BU Overview

Business Analytics & Research (BA&R), a part of FMR India, is a consulting and insights team that enables business leaders at Fidelity Investments to make informed decisions. The team uses a combination of business & investment research, advanced analytics and decision sciences to solve business problems at the operational, tactical and strategic level. The group has a high focus on leveraging big data and technology to facilitate critical decisions, and is in the process of setting-up a first of its kind big data lab in India. The group houses top talent, with over three-fourths of the associates having a post graduate degree or PhD. The group provides a unique exposure to the financial services industry spanning workplace investing, retail investing, institutional investing, asset management and private equity.

Role Description:

• Support the analytic needs of the business unit by analysing web traffic using clickstream tools such as Omniture and produce reports relating to outcomes
• Conduct deep dive analysis of web usage data to answer strategic questions and build effective and elegant PowerPoint presentations / Excel reports to convey the same
• Ability to effectively present analysis and insights to varying audiences in person and over call
• Create dashboards (static and interactive) by pulling data from different data sources for presentations to senior management team
• Develop a cross channel marketing perspective and deliver analysis for cross channel initiatives
• Help drive core insights from the data to suggest, create and execute plans to drive improvements to the digital experience
• The analysts will focus on Fidelity.com website and support decision making. He/She may also work with the technical team to identify gaps and improve the data capture strategy. He/She can also help ensure that best practices in metrics and decision making are being exposed to the BU management and core website decision makers.

Candidate Description

• Strong analytical skills providing insights as well as recommendations for changes convincing decision makers of business benefits of the proposed solutions
• Flair for quantitative data analyses and interpretation and ability to process data to draw insights, answering so what questions about data
• High degree of pro-activeness in analysing customer behaviour using available data to influence changes on the website
• Excellent written and verbal communication skills with specific focus on persuasive, influencing communication style

Behavioural Attributes

• Strong inter-personal skills to help collaborate across teams
• Logical thinking and ability to sift through data to identify insights
• Attention to detail