Country Manager Job in Ferns N Petals

Prerequisites of the role:

• The incumbent should have a valid passport
• The incumbent should be ready to migrate out of India to a decided country (Malaysia/Indonesia/Philippines/Kuwait). The incumbent will be trained in India (Head Office) for 3-6 Months.
• 8 - 10 years of experience in Ecommerce culture and employee value, world-class customer experience, growth and profitability. Building the Online team (Category & Pricing).

Purpose:

This role is for the e-Commerce division, the incumbent in this role will help us establish the brand presence in newly identified geography in line with FNPs Mission & values - Drive demand (Customers), Operations, Order fulfilment, Revenue Maximization, supply ( Vendors ), logistics teams to deliver best in class customer experience and growth.

Duties & Responsibilities:

• You will frame the strategies, Business Plan, Setup and lead the team to deliver strong culture and employee value, world-class customer experience, growth and profitability.
• Recruiting people, Training, and Building capabilities. You will frame the strategies, Business Plan, Setup and lead the team to deliver strong culture and employee value, world-class customer experience, growth and profitability. Building the Online team (Category & Pricing) Recruiting people, Training, and Building capabilities.
• Building the Online team (Category & Pricing) Recruiting people, Training, and Building capabilities.
• Building effective Annual Business Plan and forecasts, in conjunction with all the stakeholders and departments, for driving Business. Deliver Revenue Target, Market Share and NPS (Net Promotor Score)
• Developing an Online channel/Category setting the product, pricing, and promotion strategy. Manage the user experience of the website including site navigation, content development, checkout funnel and promotional campaigns.
• Responsible for managing the Web portal which means management of the user, experience of the online sales including site navigation, content, checkout funnel & promotional campaigns.
• Work with creative and localized teams to define online merchandising processes to suit local needs.
• Utilize reporting (conversion, funnel, etc.) data & analytics to improve business performance and inform merchandising strategies to drive growth.
• Manage Revenue and Gross Profit Targets for E-commerce and grow the business digital interventions for the Country.
• Campaign Analytics Strategies & implementation for maximizing revenues and customer experience.

Please send us your CV at careers@fnp.com