Technical Support Executive/voice Process Job in Ezulix
Technical Support Executive/voice Process
Ezulix
4+ weeks ago
- Jaipur, Rajasthan
- Not Disclosed
- Full-time
Job Summary
- Must have client handling experience. With good communication skills.
- Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
- Trains users on new software in person or through a variety of tutorial channels, including self-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers.
- Excellent problem-solving and troubleshooting skills.
- A process improvement mindset.
- Vendor relations.
- Basic knowledge of networking principles and operating systems.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Customer-service focus.
- Collaborative mindset.
- Hands-on problem-solving ability.
Experience Required :
0 to 2 Years
Vacancy :
2 - 4 Hires
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