BriefCase
BriefCase

Technical Support Executive/voice Process Job in Ezulix

Technical Support Executive/voice Process

Ezulix 4+ weeks ago
Apply Now
Job Summary
  • Must have client handling experience. With good communication skills.
  • Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
  • Trains users on new software in person or through a variety of tutorial channels, including self-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers.
  • Excellent problem-solving and troubleshooting skills.
  • A process improvement mindset.
  • Vendor relations.
  • Basic knowledge of networking principles and operating systems.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Customer-service focus.
  • Collaborative mindset.
  • Hands-on problem-solving ability.
Experience Required :

0 to 2 Years

Vacancy :

2 - 4 Hires

Similar Jobs for you

See more recommended jobs