Manager- Client Servicing Job in Expertiz
Manager- Client Servicing
- Mumbai, Maharashtra
- Not Disclosed
- Full-time
- Permanent
Our Client:
Our Client is one of leading experiential marketing company.
Designation Manager Client Servicing - Cluster 2Exp :2 - 3 years of experience
Location:-Mumbai Job Description:Effectively address client satisfaction, renewal and escalation issues of managed accounts until resolved.
Develop a strong understanding of clients marketing and business objectives and drive high-level strategic plans and objectives.
Create new sales tools including marketing presentations for managed clients.
Identify, develop andbuild differentiation in client offerings.
Managing project delivery & quality standards as set by the HOD
Ability to write Proposals, Draw Estimates and Timelines for projects
Direct annual budgeting and planning process with HOD.
Revenue Targets
Increase revenue streams from the existing accounts as per targets laid down by the HOD
through new business alliances - cross-selling & up-selling.
Ensuring quarter on quarter revenue forecast & growth for the managed account.
Follow up on outstanding transactions.
Ability to track opportunities and take correct measures leading to closure.
Ensuring timely management of client receivables.
Cross Selling / Upselling
Focusing on expanding service portfolios of key accountsby selling additional & new
services other than the one already extended to the managed account
Qualification:-Advanced Degree in business or marketing.Manager - Client servicing must have strong customer service and interpersonal
2 to 4 Years
2 - 4 Hires
