Site Reliability Operations-iii Job in Exotel Techcom Pvt. Ltd

What we are looking for?

• Lead & drive root cause analysis efforts across multiple infrastructure layers( OS/ Network/App)
• Design & Manage complex & large scale Data Center infrastructures. (e.g. Servers/Network/Security/vendors/software upgrades, patches, hot fixes ) per business requirement.
• Drive automation strategies and deployment processes following SDLC processes
• Automate systems administration-related solutions for various project and operational needs
• Monitor and react to security related incidents as necessary and involve required stakeholders for short term and long term solutions.
• Provide on call and out of hours support for business critical services.
  
• Troubleshoot issues in detail whenever there is failure with any component - Server/Monitoring/Service related issues following a solid data-driven approach while arriving with hypothesis. Drive & implement short term and long term solutions.
• Administer monitoring services such as Grafana, Nagios and custom-scripts
• Explore and implement latest technologies to improve the stability, security, efficiency, and scalability of the environment
• Drive initiatives to reduce TAT, MTTR for existing processes and practices
• Perform benchmarking exercises for different system components
• Drive initiatives to improve the stability, security, efficiency, and scalability of the environment
• Mentor juniors in the team

What you will do?

Must-haves

• [Must Have] 4-6 years strong hands-on working knowledge of RHEL/CentOS 5/6/7 in an enterprise environment & good understanding of the design and configuration of UNIX/Linux systems.
• [Must Have] Handson experience of Orchestration/Configuration Management tools (e.g. Ansible, Chef, or Puppet)
• [Must Have] 4-6 years experience in supporting and managing a large number of complex multi-server, multi-vendor, multi-technology infrastructures.
• [Must Have] 4-6 years of experience in leading projects from technical design all the way through to delivery.
• [Must Have] Hands on experience of one or more scripting languages (e.g. Bash, Python)
• [Must Have] Strong in Computer Science fundamentals and strong exploratory skills for exploring new age technologies
• [Must Have] Exposure with few of the following: Logging (Rsyslog), Monitoring frameworks (Prometheus, Nagios), Linux Security , Databases - mysql/sql
• [Must Have] A "SRE" mindset. You own what you will setup & manage.

Good-to-haves

• 4+ years of hands on experience of setting-up and managing physical DataCenter environments