Senior Product Manager-data Platform Job in Exotel Techcom Pvt. Ltd

Exotel platforms and products are built on data. The data platform stores and manages the flow of data ensuring secure access to various stakeholders inside and outside the company. As a product manager of the data platform, you will be responsible for the innovation and execution of product roadmaps for this data platform. You will have a pivotal role in enabling internal use cases for our data platforms, as well as external use cases such as customer reports and analytics.

What will you do?

• Work with stakeholders to define the vision of the products you are working on
• Understand the needs of our end customers and build a platform to help internal teams manage their data and provide access interfaces to both internal and external stakeholders
• Implement an end-to-end integrated business management platform that can scale with expansion in both size and complexity of the business.
• Gather feedback about specific needs from internal and external stakeholders to improve our products
• Working knowledge of in-house billing systems or financial systems
• Write detailed product specifications and work closely with engineering across every part of the product life cycle.
• Interface on a regular basis with customer-facing teams, bringing them up to date regarding releases and major changes

What we look for?

• You are a self-starter, proactive, structured, and bring clarity to complex customer problems through effective solutions.
• You have excellent communication skills and can write well
• You ve led teams to release products in the cloud with successful outcomes
• You are more capability focussed and constantly look towards enhancing the capabilities of the platform owned.
• You understand data pipelines and can visualize enabling access to them via APIs
• You understand the security needs for cloud infrastructure to ensure the customer s data is protected
• You have empathy for customers and your colleagues
• You have a keen eye on the technology trends and emerging developments across the competitive landscape
• Experience in Telecom/SaaS and/or high-frequency transaction business is a plus
• You should have a collaborative mindset with an ability to work with cross-functional teams
• A minimum of 4+yrs experience in product management and overall 8-10 years of professional experience in internet-based services