BriefCase
BriefCase

Assistant Manager - Industrial Service Job in Exide Industries

Assistant Manager - Industrial Service

Exide Industries 4+ weeks ago
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Job Summary


  • Administer and perform all activities in line with company procedures regarding service department.
  • Administer check lists, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures.
  • Maintain inventory of spare parts for service center.
  • Develop new business and maintain long term relationship for future Business Prospects
  • Leading, training & motivating team ensuring optimum performance.
  • Motivating & keeping the team spirit high ensuring minimum attrition.
  • Financial analysis and ensure the control of after sales cost. Optimize and implement cost control measures.
  • Manage customer complaints and ensure the TAT targets at all the branch levels.
  • Ensure that service SLAs and KPIs are met as per the business requirement.
  • Warranty analysis of the products and failure mode analysis for feedback to factory and technical team for product improvements.

Desired Candidate Profile:

  • Must have experience in team handling.
  • Should have good communication skills.
  • Preferred local candidates.
Experience Required :

5 to 10 Years

Vacancy :

2 - 4 Hires

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