BriefCase
BriefCase

Technical Solution Engineer Job in Ericsson

Technical Solution Engineer

Ericsson 3 days ago
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Job Summary

Join our Team

Grow with us

Our Exciting Opportunity:

We are now looking for a Support Engineer that will provide technical service for Ericsson Order care (EOC) & Ericsson Catalog Manager (ECM) products.And support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.

You will

  • Collaborate closely with development support to ensure timely correction of code errors / bugs identified.
  • Proactively drive next generation support for our customers (e.g. Specialist Chat, Product Specialist on Demand Sessions, Customer Webinars etc.)
  • Identify gaps and develop supportability tools to ensure Product Support continues to deliver outstanding service and support models.
  • Work collaboratively with colleagues from Product Support and other lines of business to ensure our customers receive the best possible service.

To be successful in the role you must have

  • Excellent troubleshooting skills at all levels.
  • Experience on Service Fulfillment/Provisioning. Adequate knowledge in troubleshooting Ericsson Order care & Catalog Manager products.
  • Experience in CBiO/DMP is preferred.
  • Experience in Database Administration (Cassandra, Hadoop, Timesten, Oracle).
  • Experience in Programming / scripting (Java, Perl, Shell, Python etc.)
  • Understanding of Virtualization Technologies (VMware, Red Hat Open Stack).
  • Understanding of cloud-native technologies like Dockers and Kubernetes.
  • Understanding of Protocols like Diameter, Camel, SCAP, Gx, Gy etc.
  • Expertise in Redhat Linux administration and troubleshooting, better to have Redhat 7 RHCSA and RHSE Certification.

Qualification :
Experience in Programming / scripting (Java, Perl, Shell, Python etc.)
Experience Required :

Fresher

Vacancy :

2 - 4 Hires

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