Switchboard Receptionist Job in Emonics Technologies Pvt. Ltd.

Designation: Switchboard Receptionist

Location: Noida, India (ONSITE)

Department: Reports to US HR

Timing: 6.30PM IST to 3.30PM IST (NIGHT SHIFT)

Roles and Responsibilities

• Primary Tasks is to handle Incoming calls and direct them to the correct representative or Department.
• Acceptable telephone etiquette. i.e. Interpersonal skills using tact, patience, and courtesy. (Very Important)
• Operate the Switch board to give our Extensions and Emails (When necessary)
• Providing Information about Emonics
• Transmit vital messages updating Emonics representative or Department of any potential business or Escalation. Some Examples:
• New Hires send to W2 Team
• New Staff Hires send to HR Team
• Employee Concerns sent to HR

Desired Candidate Profile

• Must have Clear Spoken English (Call center Trained with Accent Preferred)
• Must have good English Reading and written Capabilities. (Correct English usage, grammar, spelling, punctuation, and vocabulary)
• Basic Office Skills (MS Office Word Excel PowerPoint & Outlook)
• Operating Centralized Telephone System.
• Ability to:-

Perks and Benefits

• Salary : No bar for the right fit.
• Benefits: Attractive Salary + Medical Insurance + Attractive incentives +Meals + Attractive Reward and Recognition program+ Pick up and drops (Female employees only).