Manager - Operations (ecom) For Surat Job in Elasticrun

Roles and Responsibilities

Profile: Manager - Operations (E-Com)

Role:
Operation Manager would be responsible for ensuring capacity availability (manpower - bikers/vans/stores) for operations/delivery under his area of responsibility. He must maintain a healthy distribution network of both variable payout associates (network of bikers/stores/freelancers) and fixed salary (Delivery Associates/bikers).
He shall be managing and monitoring a team Area Manager in his city He will be driving the performance of his team to meet the final objective.
He will be responsible for any new expansions and team building.
He will be ensuring strong and robust communications with all stakeholders.
He should be target oriented and should have people management skills. Candidates should be energetic and flexible to travel across stations for creation and retention of capacity.
Requirements:

• Knowledge of performance evaluation metrics and principles
• Sound understanding of optimization of store operations and SOPs
• Exceptional communication and interpersonal abilities
• Excellent organizational and leadership abilities
• Excellent problem-solving abilities
• The ability to work under pressure.

Responsibilities:

• Setting up of monthly objectives for the team to achieve and performance driving.
• Optimize and oversee operations to ensure efficiency.
• Lead multiple stations in the given city/ territory/network by ensuring timely availability of capacity.
• Lead a team of Area Managers / team Leads towards effective collaboration and attainment of goals and 1000+ associates at ground.
• Deal with problems by providing creative and practical solutions
• Report to senior managers on progress and issues
• Assist upper management in decisions for expansion or acquisition
• Oversee day-to-day teams operation and performance
• Create a healthy and motivating work environment and atmosphere
• Plan network expansion in view of the business requirements.
• Ensure roll out of programs and new initiatives in the given territory.