Looking For Training And Quality Executive Pune Job in Elasticrun
Looking For Training And Quality Executive Pune
- Pune, Pune Division, Maharashtra
- Not Disclosed
- Full-time
Job Title: Senior Executive Training(Marathi and Hindi Speaking with BPO training experience)
Base Location: Pune 02
ONLY BPO Training Experience
Industry Type: Distribution, eCom, Logistics, Financial Services
Experience: 02 Years minimum, Training domain must
Competency: Insist on the highest standards, Customer Centric, Think big, Build trust, Frugality, Ownership & Bias for Action, Deliver results
Roles and Responsibilities basis Key Skills on DOTSET model:
Should know how to train call centre executives
Training Delivery
Should be able to train and conduct Train the Trainer
- Should be able to deliver training sessions and on the Job, training programs
Training Operations
- Should be able to support Region wise Training Teams
- Administrative tasks such as scheduling classes, setting up systems and equipment, and coordinating enrollment
- Based on TNI/TNA Plan, Implement and Monitor Training programs
Training Transition
- Logistical Arrangement for material in collaboration with the expansion/transition team
Training Solutions
- Content development support
- Deliver behavioral training content
Training Excellence
- Need Identification
- Build Employee Training Lifecycle
Training Transformation
- Training Need Analysis
- Monitor, manage the quality of training delivery & training effectiveness
- Be able to support cross skill and lean team deployment
Minimum 30 Years
2 - 4 Hires
