Associate Project Manager, Cloud Operations Job in Egain Corporation

Associate Project Manager, Cloud Operations

Apply Now
Job Summary

Duties/Responsibilities

  • The primary responsibility is to interface with an OEM Partner and ensure that the partners needs are managed, and a relationship is maintained in good status. Achievement of this collective OEM interface requires working with all stakeholders including attending and participating in frequent partner meetings
  • A key component of this work is to closely track the progress of development and QA activities to provide clear visibility of current status and future internal risk
  • Help to develop concise Release Management and Project Management processes and best practices. Convey the importance of these practices to the teams thus getting buy-in from stakeholder
  • A secondary but important responsibility is to manage and drive eGain centric products and to provide coverage to other Project Managers as needed
  • Requires some travel as needed to have direct face to face interactions with the OEMs as well as cross geography team

Education and Experience

  • Bachelor s / master s degree in engineering or computer sciences
  • Formal project management training and certification such as PMP or Prince2 practitioner will be an added advantage
  • At least 2-3 years of work experience in project management or similar role and/or have an overall Cloud Operations related work experience of 4-6 years
  • Experienced in working with Remote Globally Dispersed Teams
  • Track record in customer relationship across different geographies
  • Familiarity with technical aspects of web applications and some hands-on experience in Java/J2EE or related web technologies will be preferred
  • Experienced in working end to end in the entire Software Development Life Cycle
  • Experienced in overseeing the implementation and integration of Client-Server solutions in customer environments

Our Hiring Process is Easy with eGain

Step 1: Online test (should take roughly 120 minutes of your time)

  • Aptitude section
  • Functional section

We will let you know within 2 business days of your taking the test if you have progressed to the interview stage. The interview will be scheduled no later than 7 calendar days after the test.

Step 2: Panel interview (max 60 minutes)

Step 3: Selection: You will receive a written offer, if selected, within 3 days of the interview.

Next Step

Email your resum to adhal@egain.com with the position title Associate Project Manager, Cloud Operations in the email subject.

Experience Required :

2 to 3 Years

Vacancy :

2 - 4 Hires

Similar Jobs for you

See more recommended jobs