Digital-associate Process Manager-optimization Apm Job in Eclerx

Description

Senior Consultant Digital Optimization

India |Full-time (FT)|Digital

Shift Timings - EMEA SHIFT (1 P.M to 10 P.M.)|Management Level Assistant Manager | Travel Requirements - NA

Specialism A/B Testing, Optimization, Digital Analytics

We are looking for an experienced resource with 4-10 years of experience skilled in Adobe Analytics, Google Analytics, Adobe Target, R, and Python to join our Digital Optimization team. He/she should have exposure in driving e-commerce and lead generation optimization programs and enjoy solving problems for Digital Analytics, Optimization, Personalization and Advanced Analytics streams.

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors.

The individual would be expected to work on the analysis of A/B, Multivariate and Personalization testing running on Digital properties using Adobe analytics, Decibel and (Equivalent) tool. He/she would also be responsible to connect with the client by taking business requirements and walking through analysis outcomes and come up with ideas for process improvement. He/she should have hands-on experience in building optimization plans, analysing large data sets and driving business optimization.

Senior Consultant Digital Optimization Responsibilities

• Build Optimization Plans using A/B testing, multivariate testing, segment-based targeting and behavioral targeting.

• Generate test cases based on business/customer goals, analytics and best practices.

• Analyse large and detailed data sets in order to make recommendations around follow-up tests.

• Manage Analyst and Development teams to diagnose web data to

• Understand client s business challenges & problems and define an analytical solution leveraging data from various sources

• Design and conduct in-depth data analysis using traditional and advanced analytics methods & frameworks in a cost effective manner

• Interpret and analyze data using a variety of visualization and analytics tools

• Present the findings to client or eClerx management, prepare reports and make actionable business recommendations

• Maintain knowledge and staying abreast of latest industry and technology trends and monitoring their effect on business

Minimum Qualification and Skills

• Qualification: Any graduate

• Experience: 4-10 years of experience in Optimization, Personalization and Analytics

• Mandatory Skills:

• Hands on experience building hypothesis to drive business optimization

• Comfortable with handling large datasets

• Ability to drive business inference from quantitative and qualitative datasets

Preferred Skills

• Ability to collaborate with stakeholders across the globe

• Strong creativity, innovative skills to help develop offerings to meet market needs

• Very high attention to detail and accuracy

• Excellent verbal and written communication skills

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand.

eClerx Digital is the trusted partner of choice to the world s largest global brands for creative production, eCommerce/ web operations, and analytics & insight services. We improve profitability for their digital businesses. Using the Follow the Sun delivery model, our team of 3,000+ full-time digital delivery employees at our five productions hubs in Mumbai, Pune, Chandigarh, Verona, and Phuket applies deep digital expertise to support the most demanding global clients effectively. eClerx Digital s innovative delivery model drives the metrics that matter for our clients: improved acquisition, conversion and retention, and overall lifetime value of your customer 24/7/365.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law