Product Specialist - Molecular Diagnostics Job in Dss Imagetech Pvt. Ltd

Job Description:

Product Expertise:

• Develop and maintain a deep understanding of the company's molecular diagnostic products and their applications.
• Stay current with industry trends, competitor products, and advancements in molecular diagnostics.

Customer Support:

• Provide technical support and training to healthcare professionals, laboratory personnel, and sales teams.
• Address and resolve customer inquiries, issues, and concerns promptly and effectively.
• Conduct product demonstrations and presentations to potential and existing customers.

Sales Support:

• Collaborate with the sales team to develop strategies for promoting molecular diagnostic products.
• Assist in the preparation of sales proposals, presentations, and marketing materials.
• Participate in sales meetings, conferences, and trade shows to represent the company and its products.
• Helping the Sales Team to achieve the targets for the molecular products.

Product Development:

• Collect and analyze customer feedback to inform product development and improvements.
• Work with the product management and R&D teams to identify and prioritize product enhancements.

Training and Education:

• Develop and deliver training programs for for internal teams and external customers.
• Create educational materials, including user guides, technical bulletins, and online resources.

Desired Experience:

• Minimum of 2-3 years of experience in molecular diagnostics, laboratory work, or a related field.
• Previous experience in a customer-facing role such as sales, technical support, or product management is a plus.

Job Types: Full-time

Qualification: Graduate or post-graduate in Molecular Biology, Biochemistry, Biotechnology or related field. A master s or PhD will be preferred.

Additional Skills Required:

• Strong understanding of molecular diagnostic techniques (e.g., PCR, qPCR, NGS).
• Proven research & communication skills preferable including presentation skills
• Ability to explain complex scientific concepts to a non-technical audience.
• Strong problem-solving skills and the ability to handle customer issues with patience and professionalism.

Apply Now-https://forms.gle/fLyKacCWaj4e2MeZ8