Customer Service Officer In Banking Industry For Rajasthan Location Job in Dreams Solutions

Company name:-Banking Industry

Designation:- Customer Service Officer

Education:Any Graduate

ob Location : Bhilwara ,Sikar ,jalore ,Jaipur

Experience : Minimum 1-4 years of relevant experience .

Salary Bracket : ( Hike on your ctc as per industry'snorms)

Job Responsibilities :

Resolution of customer queries/complaints

Customer service to ensure walk in customers issues

Branch Merchandising

Review Daily Accounts Opened, report and update SS cards with account number.

Lobby Management

Monitoring all Dummy accounts

Branch administration

Generate business, cross sell and monitor cross sales of Personal Bankers

Responsible for acquisition through direct sales to walk-in as well as referrals from walk-in customers Deepening of relationship with existing customers who walk-in, through cross sell of all products and services Enhancing the value of existing accounts Retention of existing portfolio Corporate salary processing Branch Operations and Audit Compliance Responsible for enforcing adherence to set standards of thebankand ensuring regulatory (external & internal) compliance, including interaction with internal and statutory auditors. Client relationship management and customer services related to retailbankingoperations Handle all process of BranchBanking . Achieved good productivity & quality in Loan Operation & Branchbankingthrough disciplined & dedicated performance