Customer Service Manager In Banking Industry For Hoshiarpur ,jalandhar Job in Dreams Solutions

Company name:-Banking Industry

Designation:- Customer Service Manager
Education:Any Graduate
Job Location :Jalandhar & Hoshiarpur

Experience : Minimum 3-6 years of relevant experience .
Salary Bracket : ( Hike on your ctc as per industry'snorms)


Job Responsibilities :
To cross sell deposit and fee products to such customers and penetrate better market share
To constantly endeavor to improve existing customer relationships and involve in Sales to deepen the same.
Majorly should have experience in Third Party Products (Insurance), Term Deposits, Gold Loan, Remits.
To keep updating knowledge and exposure to various banking products both internal as well as competitors.
To continuously improve product knowledge and awareness of market trends and competitor products.
To overcome problems using guidelines and escalate with expediency, when necessary.

• ToselltheBankingproducts Like

Gold Loan

FD,RD

• SavingAccounts
• CurrentAccounts
• TermDeposits
• Debit/CreditCards
• InvestmentProducts(LifeInsurance/GeneralInsurance/MutualFund/OnlineTrading)
• ToacquirenewtoBankcustomersandpursuenewbusinessrelationships
• TofulfillKYCnorms

ToreachouttoHighNet-worthIndividuals

• Toincreasethecustomerbasebydevelopingbusinessrelationshipswithcurrentcustomer
• Ensuring achievement of revenue targets across a certain set of customers by nurturing client relationship and providing solution to the customer by evaluating their financial need
• Offering advisory service for clients financial matters; educating the clients about the products & services available
• Generating and maintaining DSR and all relevant MIS