Principal It Engineer Job in Doloop Technologies India Pvt Ltd.

Location: Mumbai or Pune

Job Description

The mission of the Principal IT Engineer is to install, configure and maintain the hosted systems, networks, and provide support to end users. This may include the implementation of new systems, re-configuring systems, and decommissioning of existing infrastructure. The position is the escalation point (Level 2 and 3) of contact for all customer and internal infrastructure systems.

Responsibilities of the role:

• Design, build, and support infrastructure for hosted systems (Linux, VMWare, Windows).
• Identify, research, resolve computer, network and application issues.
• Lead troubleshooting efforts for Applications.
• Document, track, and monitor issues to ensure timely resolution.
• Install and configure computer hardware operating system (Linux and Windows) and software application.
• Support the roll out of new applications, systems, and infrastructure components.
• Author and execute Installation Qualification and Operational Qualification Documents.
• Lead System upgrades.
• Provide Level II and III support for customer and internal support team.
• Adhere to SLA.

Education and Qualification:

• A bachelor s degree in computer science, engineering, MIS or related subject or 8 years of related work experience.
• Minimum Total 8 years direct experience in IT Engineering role
• Minimum 4 years experience install and configuring Linux OS
• Minimum 4 years experience configuring and maintaining VMware virtual servers
• Minimum 4 years experience with networking
• Minimum 2 years experience with Windows Active Directory setup
• Minimum 2 years' experience with security
• Minimum 2 years experience with storage solutions
• Disaster recovery and back up experience a plus
• Microsoft and Linux experience (Certifications preferred).
• Experience and Knowledge of various business Cloud Applications like Box and Office 365
• Experience with Windows and Third Party Remote Access software
• Knowledge in Microsoft Licensing and software distribution standards
• Experience with validated software Installation and Qualification documentation standards
• Strong written and verbal communication skills; detail oriented; excellent organizational skills
• Ability to multi-task in a dynamic office environment
• Strong problem solving and troubleshooting skills especially under pressure
• Dynamic Interpersonal relationship skills to solve user s problems and promote user satisfaction
• Strong analytical and problem-solving skills