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Post Name:Windows System Administrator
Experience:2 years
Skill Required: - At least 2 years relevant Windows Server 2012 experience
- Experience in troubleshooting technical problems involving software and operating systems
- Hands-on with HyperV and VM deployment and setup.
- Experience in effective communication and collaborating in a team environment
- Be able to provide technical support in a customer service role.
- Experience writing technical documentation for internal knowledge base.
- Able to respond and troubleshoot during off-hours in a 24 7 environment.
- Completion of at least one Microsoft Certification (MCP, MCSE, MCTS, MCITP) is desirable.
CTC:As per industry standard
Job Description: - Monitors and maintains Windows Server OS and additional server components including but not limited to IIS, SMTP Services, Active Directory, SQL Server, and ASP.net hosted applications.
- Working knowledge with any Email Server and supported clients (Outlook, WebApp, etc.) and mail concepts (IMAP, SMTP, etc.)
- Good understanding of IIS 7 / 8, SSL concepts, IIS load balancing, application pool management, ASP.net troubleshooting.
- Familiar with MS SQL Server and its key features (installation, DB/user creation, DB backups and restore) and familiar with DB performance management and troubleshooting.
- Applies patches to major subsystems and services, roles, and filesystem components within a Windows Systems environment and performs Operating System and patch testing on all changes prior to installation.
- Run PowerShell or Command Shell commands.
- Manage firewall rules and check VPN tunnels.
- Control system access and security aspects of critical systems.
- Works remotely to provide 24 7 support on critical systems.
- Establishes and maintains suitable resource and performance monitoring on all systems.
- Provides technical support and customer service directly to end-users through the ticketing system and periodically through screen sharing.
- Discovers and communicates potential service problems through identifying patterns occurring across separate help desk tickets and customer reports
