Customer Service Representative Job in Dfs Services

Customer Service Representative

DFS Services is a leading home security company that is disrupting the alarm industry with its award-winning security solution and pioneering self-install model. DFS Services combines thoughtfully-designed technology with industry-leading professional monitoring and verification all at fair and honest prices with no long-term contracts. Visit to learn more! We grew 2x last year and expect our sales to continue to grow exponentially this year. We are looking for motivated, ambitious self-starters who are excited to launch their career with a fast-growing team.

The Customer Support role requires confidence in the ability to multi-task and speak to a wide demographic of people from across the country. Specific activities include but are not limited to the following:

• Respond promptly, courteously, and knowledgeably to customer service inquiries
• Process new system orders and special replacement shipments
• Achieve and provide exceptional customer service while always maintaining a friendly, patient demeanor over the phone with our customers
• Communicate with exemplary interpersonal skills in the workplace
• Comfort with technology and ability to provide technical assistance for basic consumer electronics and software is critical
• Ability to work well independently and also in a team environment
• Requires the ability to follow direction and expertly address any customer concerns

We will invest in you, train you and expect you to commit your passion and energy to fueling our continued growth and yours!

Basic 15,000/- monthly + benefits

This is a 6-day work week with flexible shifts between 9:00am and 11:00pm.