Service Delivery Associate, Avp Job in Deutsche Bank

Service Delivery Associate, AVP

Position Overview

Job Title: Assistant Vice President

Location: Jaipur, India

Within Global Procurement, Source to Pay Operations (S2P-Ops) is part of Deutsche Banks Procurement & Travel Operations organization. We support the end-to-end Procurement process, and are directly responsible for Invoice processing, Global Bank Reconciliations and payment approvals for a large range of services delivered to the bank.

What well offer you

As part of our flexible scheme, here are just some of the benefits that youll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under child care assistance benefit (gender neutral)
• Flexible working arrangements
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Understanding of various stages of P2P cycle, which includes Vendor Management Process, Invoice processing, Payment Processing and Vendor / Bank Reconciliation -Accounts payable /receivable experience.
• 8 to 10 years of experience in Accounts Payable /receivable domain with team management experience minimum 5 to 6 yrs .
• Implementation of new operational process, solutions, policies, ensure stability of existing operations at all times to meet the global / region control requirements.
• Knowledge of DBDI system will be added advantage.
• Effective communication skills - to be able to manage relationships with stakeholders virtually.
• Ability to identify issues and provide feedback to improve quality and reduce defects
• Open minded, able to share information, knowledge and expertise with peers and team members
• Eye for detail and willingness to question current state practices
• Independent, self-motivated and a team player.
• Ability to use sound judgment to determine due diligence quality and if meets regulatory standards.
• Proposal for process improvement and system enhancement to improve the efficiency of all purchasing and invoicing transactions for countries of responsibility
• Excellent verbal and written communication skills with Strong analytical and problem-solving skills and organizational skills
• Manage the team of Global payments team who are responsible for Invoice processing, Bank Reconciliations, return investigation and processing, Vendor Credit recovery and payment approvals etc.
• Support in upcoming projects and on-demand tasks such including departmental savings initiatives, audits or data requests.
• Franchise Building. Leads the development of SLAs, KPIs and KRIs, front to back across the business, supporting benchmarking activities and monitoring performance against agreed metrics. Provides clients, colleagues, and partner functions with regular and ad hoc Management Information (MI), analysis and insight to drive new thinking, development and implementation of interventions to address changing business needs and reflect market trends.
• Ensure to maintain the quality report/Error log for the team and ensure communicate corrective feedback and clear actions points. Also, ensuring daily team huddles are organized on Huddle Board to cover proper capacity utilization, leaves and backups, cross training, urgent deliverables (if any) and escalations.
• Support all the SAP technical and system changes with finalization of all the process BRD and UAT in addition to the regular activities.
• Driving Change management with an approach to bring process improvement ideas & efficiency Ability to understand the upstream and downstream impact of payment task, payment approvals and reconciliation
• Identify and suggest the ways to improve quality or change processes based on existing knowledge
• Suggest automation opportunities to improve quality and own delivery through engagement with managers

Your skills and experience

• 6 to 7 years of post-qualification work experience in Accounts Payable process with other Banks / KPOs BPO etc.
• Strong understanding of accounting knowledge & concepts
• Good analytical and effective communication skills with ability to influence and interact with all levels of the organization
• Independent self-starter with excellent time management skills and ability to prioritize multiple tasks and changing priorities
• Sound Knowledge of ERP systems like SAP, ARIBA and MS Office
• DBDI /Payment platform system knowledge will be added advantage

Experience/Exposure

• CA/ MBA Finance/ Commerce Post Graduate /Graduates with good academic record
• Overall experience of at least 8+ years inAccount Payable in services industry
• Good understanding of end-to-end source to pay operations

How well support you

• Training and development to help you excel in your career
• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

Our values define the working environment we strive to create diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Click to find out more about diversity and inclusion at Deutsche Bank.