Team Lead- Contact Centre Job in Denave India Pvt Ltd
Team Lead- Contact Centre
Denave India Pvt Ltd
4+ weeks ago
- Nagpur, Nagpur Division, Maharashtra
- Not Disclosed
- Full-time
- Permanent
Job Summary
Team Lead will be responsible to manage the team of Outbound/Inbound sales specialist working in the computer hardware (Laptop/Desktop) space.
Responsibilities:
- Should have min.6+ work experience into Contact Centre environment.
- Minimum 4+ years of team handling experience of Outbound/Inbound sales & Operations
- Strong knowledge of computer Hardware. (Laptop/Desktop)
- Would responsible to drive the sales target for the month/quarter
- Should have strong Negotiation Skills
- Should be well versed with the sales terminologies.
- Should have an eye to detail
- Ability to multitask and successfully operate in a fast paced, team environment;
- Must adapt well to change and successfully set and adjust priorities as needed;
- Must be proficient with Microsoft Office (intermediate Word, basic Excel, power point etc)
- Bi-lingual is a mandate (Hindi & English Speaking) etc.
Requirements:
Educational Qualification
- Any Graduate
Required Skillsets
- Should have experience of Contact Centre/ Call Centre Environments along with Team Management
Language Expertise
- English & Hindi
Total Experience
- 5-8 years
Relevant Experience
- 5+ Years
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
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