Consulting - Credit & Collection Specialist Job in Deloitte Touche Tohmatsu India Llp

Job Description

Job Title: Credit and Collection Specialist, Accounts Receivable

Location: Hyderabad, India

Position Type: Fixed term Contract (Feb 24 to Feb 25)

Shift: 1400 hrs. 2300 hrs. IST

Summary of the Position

The Accounts Receivable Credit & Collection Specialist is a key role in the Credit & Collections team. Reporting to the AR Credit & Collections Manager, this non-supervisory position is responsible for reviewing and establishing customer credit limits to facilitate timely product delivery while mitigating risk, as well as collection activities on all assigned accounts.

Roles and Responsibilities

• Reviews & processes credit applications using web-based tools and conducts financial statement analysis for smaller exposures to determine creditworthiness of new and existing customers along with communicating credit decisions to customers and staff.
• Works with Credit & Collection Manager, Customer Service, and Strategic Customer Development (SCD) team to identify accounts requiring credit line reviews in line with corporate policies, in addition to analyzing customer credit and payment trends to assess portfolio risk.
• Reviews orders that exceed credit terms and works with SCD and Customer Service to facilitate timely order release, adhering to approved department operating policies.
• Manages a portfolio of accounts ensuring timely collection of funds due and establish payment schedules for customers that are delinquent.
• Perform proactive review on upcoming payments due from customers and clearly document collection notes.
• Identify early warning signs of a customer deterioration. Escalate to management and place accounts on hold when appropriate.
• Resolve customer inquiries, issues, and disputes.
• Generate customer invoices and statements.
• Process credit card payments.
• Always adheres to Global Finance Cultural Statement & Operating Principles.
• Performs other related duties as assigned.

Required Qualification/Skills (Must have):

• Bachelor s degree in Business, Accounting, or relevant field or an equivalent combination of education and experience.
• 3+ years of experience in an accounts receivable role to include involvement with credit reviews, performing collections, working with third party collections agency, in a medium to large organization.
• Understanding of Order to Cash processes
• ERP experience (Oracle Financial E-Business Suite experience) with mid to large financial applications
• Proficiency in Microsoft Office suite (Excel, Word, Outlook, Teams)

Desired Skills (Good to have):

• Strong financial statement analysis experience and Strong understanding of accounting principles and financial controls
• Ability to analyze customer account history, research, and perform reconciliations.
• Intermediate Microsoft Excel skills including but not limited to creation and maintenance of pivot tables; use of vlookup and if/then functions
• Proficiency in using and interpreting agency credit reports (D&B Credit platform)
• Knowledge of financing tools (letters of credit and bank guarantees)
• Self-starter with ability to handle multiple priorities in a fast paced, team environment
• Results driven with demonstrated successful outcomes
• Attention to detail and well organized
• Ability to influence without direct authority and handle difficult or challenging situations with diplomacy, tact, and professionalism
• Ability and desire to work well with diverse employees and customers in a cooperative and professional manner
• Excellent written and verbal communications skills
• Able to work flexible hours when needed