Associate / Senior Associate: Contact Centre Job in Cytecare Hospitals Pvt. Ltd.

Associate / Senior Associate: Contact Centre

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Job Summary

Experience

Graduate with min 1 year of work experience, B.Sc. preferred Good communication skills in English, Hindi, and local languages

Description

Ensure calls are responded with a pleasant voice and clear speech.
Enquires of the caller to be solved within the set timelines
Ensure telephone etiquette is followed while handling callers
Confidentiality of the caller must be maintained.
To track the calls during the daytime and connect to respective OPD
To track the Appointment calls after OPD timings and same to be connected the following working day.

Experience Required :

Minimum 1 Year

Vacancy :

2 - 4 Hires

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