Desktop Support Engineer Job in Cynosure Corporate Solutions

Desktop Support Engineer

Cynosure Corporate Solutions 4+ weeks ago

Chennai, Tamil Nadu
Not Disclosed
Full-time

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Job Summary

We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues.

Designation: Desktop Support Engineer

Work Location: Chennai

Responsibilities:

Responding to client support requests.

Contacting clients to find out the nature of the problem.

Traveling to the client s location or connecting via a remote link.

Troubleshooting hardware and software issues.

Installing and maintaining hardware and computer peripherals.

Installing and upgrading operating systems and computer software.

Troubleshooting networking and connection issues.

Advising on software or hardware upgrades.

Providing basic training in computer operation and management.

Completing job reports and ordering supplies.

Requirement

Bachelor s degree in computer science or information technology.
Proven work experience as a desktop support engineer or support technician.
Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
Knowledge of popular operating systems, software applications, and remote connection systems