Account Manager/business Development Executive Job in Cybez Consulting Llp

Job Description:

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account
Manager s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively
seek new sales opportunities.

Key Responsibilities:

Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to management.
Develop new business with existing clients and/or identify areas of improvement for the company.
Prepare reports on account status.
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed

Qualifications:

Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior
Account Manager or relevant role in a digital agency (Preferred)
Experience with CRM software (e.g. Zoho CRM ) and MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to
detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
BA/BS degree in Business Administration, Sales or relevant field