Assistant Team Lead, Market Research Job in Cvent Inc

Cvent is the leading meetings, events, and hospitality technology provider. Our comprehensive suite of solutions automates and simplifies the entire event management process to maximize the impact of events.

Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, virtual, hybrid, and onsite solutions, and attendee engagement.

Project Description

Department

Marketing

Nature of Job

Permanent

Location

Gurugram

Job Title

Assistant Team Lead/Team Lead

Reporting To

Manager

Domain

Hospitality Cloud

Job Description

Key roles & responsibilities of the role Include (but are not limited to):

-Project Management & Ownership

o Lead complete workstreams of research projects and manage entire lifecycle of projects (planning, coordination, execution, communication)

o Monitor overall quality of deliverables and project progress

o Ensure adherence to internal & external SLAs

o Pre-empt challenges and raise red flags before time along with possible solutions

o Be a thought driver and take complete ownership of tasks & projects

o Be independent in managing projects & tasks with minimum intervention from managers

-Mentoring & Coaching

o Act as a mentor and coach to team members, impart real time domain, process & project knowledge and share constructive feedback

o Partner with Managers to understand strong points and development areas of each team member and work on those

-Process Improvement/Enhancement & Innovation

o Focus on bringing improvements in existing processes and achieve efficiency gains

o Drive process re-engineering within current projects

-Communication

o Ensure effective and transparent communication with internal and external stakeholders

o Communicate effectively during meetings and other forums and act as the face of Project/Workstream

o Track project progress periodically and report the same to leadership

-Ensure robust Team/Project Goals tracking and reporting, KPI management

Skill set Required

Research professional with excellent secondary research skills

Excellent project management skills and ability to translate business requirements into actionable project priorities, along with KPIs, goals, effort and timelines

Proficient in MS Office, knowledge of SQL and Tableau will be an added advantage

Ability to quickly develop understanding of domain and business process

Good innovative thinking abilities and solution-oriented approach to work

Effective communicator with excellent relationship building & interpersonal skills

Ability to identify development/training needs and mentor & coach people accordingly

Ability to understand the link between business needs, data and its application

Prior exposure to the hospitality industry will be an added advantage

Work-Experience & Education

6 to 8 years of relevant work experience in research

Minimum 3 years team management and mentoring individuals

Physical Demands Notice