Senior Development Consultant - Customer Management Ui Job in Csg International

Position Details:

Job Summary
(Brief summary, 1-2 sentences, describing the jobs basic function and purpose.)

Responsible for designing, developing/configuring, unit testing, debugging and troubleshooting relatively complex software or enhancements to software, related to implementation of company software products. Where required by the project, may also be responsible for supporting delivery and installation of software at customer premises.

Essential Job Functions
(Primary responsibilities of the job and the percentage of time spent on each to total 100 %. Reflect the level autonomy, decision-making authority, breadth and level of work/accountability within the responsibility descriptions.)

Responsibility % of Time
In a team or independently, codes or configures software functionality according to functional specifications and to the agreed schedule. 50%
Unit tests code and debugs thoroughly.
Coordinates issues, updates and fixes with the project team.
Supports system and solution integration testing, user acceptance testing and provides timely resolutions to problems encountered. 20%
Participates in code reviews, design reviews, or other forms of team quality procedures. 10%
Resolves assigned tickets and communicates with clients on issues. Regularly consults the senior members of the team and architects on issues 10%
Contributes to functional specification and detailed design documents. 10%
Assists in Release Management, Configuration Management, Build Management, Stream Management and Ticket Management as required Ongoing
Mentors less experienced staff and consults with peers Ongoing
Coordinates and communicates regularly with project team leaders and members. Ongoing

NOTE: The purpose of this job description is to describe the general nature and level of work performed and it is not intended to be all-inclusive. An employee may perform duties outside of their normal responsibilities as needed.

Typical Interactions/Relationships
(This job typically interacts with the following individuals and groups.)

External Customers

Internal Management, Team and Unit

Work Environment
(Work environment including any noise, equipment, space, temperature, etc. conditions.)

Standard office environment

Education
(Education, training and/or certifications typically required to successfully perform the job.)

Bachelors degree in Computer Science, Engineering or Business or equivalent education/experience

Required experience
(Minimum level of related experience typically required to successfully perform the job and preferred experience that would also be beneficial to have in this job.)

4 years of software development experience
At least 3 years of programming experience in web application development frameworks like Angular, React or Angular JS
HTML and SCSS/CSS experience
Node.js and .Net/C# experience
Experience with multi-user software applications in a high demand, high availability environment
Agile methodologies experience

Desirable experience
Experience in the telecommunications industry and related IT applications
Experience in working with Customer Management, Point-of-Sales and self-care user interfaces

Knowledge, Skills and Abilities
(Knowledge skills and abilities typically required to perform the job, licenses and certifications required for the job and preferred knowledge, skills and abilities.)

Ability to develop and review code, optimize algorithms, debug, tune performance and document software.
Knowledge of delivery package creation process and release note documentation.
Ability to understand implementation strategies for optimal use of CSG products.
Excellent verbal and written communication to effectively convey and clarify complex information.
Works well within a team environment.
Ability to read, write, speak and understand the English language in a business environment.
Ability to adhere to CSG software development standards and procedures.
Available for international and domestic travel when needed.
Travel, after/off hours and extended on-site work will be required. Duration and extent of travel may vary per project. May also be required to be on call during non-standard work hours.
Accountable for professional working behavior: building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, engaging in collaborative thinking and problem solving while demonstrating CSGs core competencies and values.