Sfmc Consultant/developer Job Description (jd) in Cross Cloud Ops, Llc

Salesforce Marketing Cloud (SFMC) Consultant is a hybrid of business and technical consultants with the ability to operate as a digital tech lead focusing on the Salesforce Marketing Cloud. Be part of and lead the operations team to design and deliver high-quality, scalable technical solutions.

• Manage administration of customer communication campaigns across the cloud, either in each function (email, SMS, Push, Cloud Pages), or leveraging Journey Builder to deliver multi-touch communications.
• Create standards and solutions to accelerate implementations and improve quality through the use of technology.
• Proactively identify and resolve problems including client data feed issues.
• Stay abreast of industry technology innovations, new business practices, and third-party technology solutions.
• Act as a consultant and technical expert on the Salesforce Marketing Cloud to serve clients needs.
• Contributes to team effort by accomplishing related results as needed and maintaining quality assurance.
• Ensure alignment of business requirements with Marketing Solutions standards and policies, and with industry best practices.

• Bachelor's degree in a discipline related to functional work or role with 2 plus years of relevant work experience.
• Minimum 1-2 years experience on Salesforce Marketing Cloud, and/or other SFMC platforms (i.e. Audience Studio-DMP, Datorama, Interaction Studio, etc.)
• Experience in a technical role designing, building, and executing complex automated email campaigns in Salesforce Marketing Cloud is required.
• SFMC Email Specialist/Consultant/Developer/Administrator Certifications strongly preferred.
• Experience in SFMC implementations and integrations.
• Excellent hands-on experience in AMPScript, SSJS, and SQL.
• Experience in HTML, CSS, JavaScript implementing Emails, SMS, CloudPages & web is preferred
• Excellent communication skills needs to be able to interact with clients and sponsors.