Production Support Lead Job in Corporate Steps
Production Support Lead
Corporate Steps
4+ weeks ago
- Bhopal, Madhya Pradesh
- Not Disclosed
- Full-time
- Permanent
Job Summary
Production Support Lead
IT Services
Corporate steps
Job Description:-
- Job Title Production Support (Lead).
- Job Location Mumbai.
- Duties/ Roles & Responsibilities
- Good knowledge about Linux.
- Basic knowledge about Windows servers
- Good Troubleshooting skills on Linux as well as Windows.
- Basic knowledge and experience in scripting.
- Good knowledge of PL/SQL queries
- Leading the team of Hands-on resources in L1/L2/L3 production support in a sizable installation.
- Production Incident troubleshooting Escalate, resolve, guide team, and track production incidents to closure
- Plan, test, and drive execution of system contingency for Production systems to ensure availability.
- Problem Solving & Analytics.- Understand and drive impact analysis to identify the root cause of production issues.
- Incident / Problem Management using Servicenow or any other tool.
- Software release Testing from an Operations and availability perspective. Review of releases for operational gaps and test the same to ensure a smooth rollout.
- Review of release scripts/ utilities /code / Deployment SOP as required.
- Plan, support, and implementation of Release deployment.
- Coordination with all internal teams, interface with business leads for operations.
- Builds and maintains positive working relationships with various IT and business teams
- Ensure process compliance in all operations
Job Specification:-
- Salary Hike on Current
- Qualifications Must have: BE / B Tech / MCA with a good academic record.
Skills
Requirements
Should have experience in
- LINUX / Unix
- Oracle
- PL/SQL
- Deployment SOP
- Knowledge and Exp. in Scripting
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
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