Linux L3 Job in Corporate Steps

Linux L3

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Job Summary

Linux L3

Design, Creative, User Experience

Corporate Steps

  • Strong Linux fundamentals
  • Hands-on experience on DNS
  • Experience on any of these apps, Apache, MySQL, PHP,
  • Knowledge of any mail application like Qmail, Postfix.
  • Working knowledge on any hardware like HP/Sun/IBM/Dell
  • Working Knowledge on any LDAP, Tomcat, Weblogic / Websphere / JBoss application and backup application will be an added advantage

Skills

Requirements

Duties/ Roles & Responsibilities

  • Carry out the advanced level of troubleshooting on Linux OS and application
  • Work in a 24 X 7 Environment (NOC).
  • Extend technical support to the Clients over email and phone.
  • Good communication was written and verbal.
  • Responsible for the uptime of the various client projects being managed/monitored.
  • Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined.
  • Raise and also technically update the tickets in the ticketing system for all the issues handled/worked upon.
  • Shift report generation on daily issues handled/escalated in the form of Daily reports.
  • Work on the change request and new Installations
  • Apply patches to the OS/applications or upgrade the applications as and when required, as per the approval from the respective Team Leaders.
  • Monitoring & Management of Backup Application
  • Support Mail applications
  • Ensure earlier resolution to the issues to meet SLA
  • Following up with Vendors hardware & software whenever required & resolving issues by minimizing downtimes.
  • Commissioning and Decommissioning of servers
  • Installation of infra applications as applicable
  • Working on project work as applicable
  • Driving initiatives as applicable
  • Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7x365 uptime service
  • Engineering of systems administration-related solutions for various project and operational needs
  • Maintain best practices on managing systems and services across all environments
Experience Required :

Fresher

Vacancy :

2 - 4 Hires

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