Client Relationship Executive Job in Cordlife Sciences India Pvt. Ltd.

Client Relationship Executive

Cordlife Sciences India Pvt. Ltd. 4+ weeks ago

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Job Summary

To counsel expectant parents in person or telephonically and schedule presentations.
To meet expectant parents at their desired place and provide presentations.
To enroll clients, complete the documentations formalities and collect payments.
To coordinate for the logistics support upon intimation of the date, time & place of delivery by the client.
To ensure customer satisfaction through excellent after sales service and prompt query handling.
To generate referrals from existing clientele.
To execute different promotional activities like arranging Antenatal Classes (ANCs).
To maintain and strengthen relations with key stake holders doctors, hospital authorities, nursing home officials and existing clients.
To report daily activities, leads generated, follow ups, enrollments, etc. in C.R.M.
To keep track of competitor activities in the field and report the same to the line manager on a regular basis.
To adhere to company policies and procedures which are currently in effect or adopted from time to time.