Technical Consultant / Manager,cisco Job in Consilium Software
Technical Consultant / Manager,cisco
Consilium Software
4+ weeks ago
- New Delhi, NCT
- Not Disclosed
- Full-time
Job Summary
Deliver the defined services package as part of project implementations (consisting of requirement analysis, product installation and interfaces, and consulting for business application configuration.) Develop a strong understanding of identified, repeatable and proven processes for delivering and supporting Cisco solutions. Troubleshoot technical issues encountered in project implementations and production systems by working with peers and vendor technical support specialists. Support the sales team and partners at the presales stage in analyzing end-user business needs and delivering presentations/demo. Work closely with Consilium Software project managers and other implementation team members to ensure quality and timely delivery of services following the established project methodology. Valid CCNA and Cisco Certified Voice Professional (CCVP) qualifications are required. Experience in implementing contact center (ACD, CTI server, RSM, Predictive dialer) Experience in implementing two or more of the following Cisco IP Communications products for at least two full production projects in a primary role: Cisco Unified Communications Manager (CCM/Call Manager), Cisco Unified Contact Center Enterprise (UCCE/ICM), Cisco Unified Contact Center Express (UCCX) and Cisco Customer Voice Portal (CVP.) Minimum 5 years total systems engineering experience (10 years for manager) on Cisco UCCE/PCCE/HCS platform Technical adeptness in Microsoft operating systems and Office applications. Ability to communicate with multi-cultural teams in other countries. Strong communications and organizational skills. Strong analytical and troubleshooting skills. Highly motivated & be able to work in a fast-paced environment independently. Proven ability to work in a team environment. Excellent written and spoken English and presentation skills. Technical degree required. Project Management experience Compensation As per Industry standards
Technical Consultant / Manager,Cisco
Technical Consultant / Technical Services Manager, Cisco Solutions (TC-CS)
Reports to: Director, Services Operations or Director, Technology
Location: Consilium Software India office (New Delhi)
We encourage you to visit our website https://www.consiliuminc.com before the interview to get an overview of our company and products.
Scope & Responsibilities
Requirements:-
Education Requirements
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
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