Consultant, Technical Assistance Job in Colt Technology Services Group Limited

Consultant, Technical Assistance

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Job Summary
  • Level 3 Network Engineer to work within a highly experienced team with full responsibility for all network assets of COLT.
  • Undertake administration, configuration, support, design and documentation of network with Cisco routers, Nexus and catalyst switches and firewalls
  • 3rd level support and implementation of networks and also access control of the networks.
  • Provides 3rd level technical assistance for assigned networks and internal Level 2 Colt Operations teams.
  • Experience working with fairly large sized core networks
  • Network design authority for all bespoke solutions.
  • Technical representative for new technology introductions and new service introductions.
  • Control the deployment of all major technical network enhancements.
  • To work with network engineering on the testing of new software/hardware before deployment.
  • Control the interface and relationship with technology vendors
  • Control network access and security
  • Control Network Optimisation.
  • Operational Engineering
  • 3rd Level Incident Management
  • Problem Management (Services & Infrastructure)
  • Access Control
  • Request Fulfilment
  • Accept technology, services or solutions into Operations from Service Build and Transition. (TIP s, NPD s)
  • Change Approval/ Change Implementation and creation of works packages.
  • Major Network Incident coordination and resolution.
  • Input & consulted on Service Strategy.
  • Input and consulted on Service Design.
  • Service level management for 3rd party vendors.
  • Financial Management
  • Continuous service/network improvement.
  • Monitoring (Limited)
  • Application Management
  • Generate reports for complex and major incidents Consultation to internal and external customers on network and security design, configuration, penetration testing, troubleshooting and administration
  • Detailed Knowledge of configuration for Cisco/ Router and Switches (IOS, IOSXR, IOSXE), Cisco Nexus switches, Cisco Catalyst switches.
  • Build and maintain working relationships with key partners and vendors
  • Provide Level 3 support to operations
  • Document, maintain and test system disaster recovery procedures

Experience Required :

Fresher

Vacancy :

2 - 4 Hires