Trainee System Admin. (fields) Job in Colruyt Group
Trainee System Admin. (fields)
Colruyt Group
4+ weeks ago
- Hyderabad, Telangana
- Not Disclosed
- Full-time
- Permanent
Job Summary
Qualification : BE/Btech
Field Service is mainly responsible for the deployment and management of all end-user devices (mainly PCs, Laptops), software installation and troubleshooting plus offer 1st/2nd line support for these services, through Incident Management for the various businesses within Colruyt Group.
ROLES AND RESPONSIBILITIES- With respect to the operational support of desktop/laptop environment (1st line/2nd line support):
- - Actively taking part in the desktop/laptop support operations and report on your tasks/activities. Provide Level 1/2 technical support for all Windows based (Win7/Win10)or MAC client machines
- - Record in details of all your actions using the incident management tool and methodology.
- - Responsible for the software installation & troubleshooting (Local & Remote environment) of desktops & laptops through service requests
- - You will manage hardware stock, and inventory using in-house developed tools
- - Handling deployment of software(s) using SCCM
- - Handling rollouts across organization
- - Creation of new virtual PC using VMWare vSphere 6.x.
- - Coordinating with other technical teams for incident resolution
- - Creation of procedural documentation (Technical/Functional)
- - Weekly support during business hours (=Ombuds as per Colruyt terminology) on as per the team roaster through the year.
- o PC Hardware, and troubleshooting knowledge
- o Basic networking knowledge
- o Microsoft certification on Win7/10 operating system, or MAC(Optional)
- o Knowledge of ITIL framework (Optional)
- - A professional and a strong believer in people and organizational values, viz. respect towards individuals, team work, readiness to serve, bearing a cost/benefit mind set (as if you are spending your own money), efficiency with simplicity, open communication while respecting privacy/confidentiality.
- - Capability to work in a complex environment with lots of challenges and flexibility to changing environments.
- - Good communication skills (send/receive, verbal/non-verbal/written, timings, anticipating impacts, ) in English.
- - A self-driven individual who can think ahead takes proactive approach, quick learner and having a strong sense of ownership.
- - Be social and build easily professional relationships with people of all levels
- - Customer friendly yet be assertive (e.g. critical in non-standard requests)
- - Proficient in creating and maintaining data in Microsoft Word and Excel
- - 0-1 years of relevant and recent experience in Windows System administration (Win7/Win10/MAC)
- - Diploma/ Graduation/ Engineering Degree from a reputed institute
Qualification : BE/Btech
Experience Required :
0 to 1 Years
Vacancy :
1 Hire
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