Service Desk Engineer Job in Cognisive

Service Desk Engineer

Cognisive 4+ weeks ago

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Job Summary

Serve as the first point of contact for customers seeking technical assistance over thephone/email/chat
Perform remote troubleshooting through diagnostic techniques/tools and pertinent questions
Determine the best solution based on the issue and details provided by customers
Open to work in rotational shifts, 24/7 support environment
Good communicationskills (written/Verbal) with the ability to deal with users at all levels in organization and customer service orientation

Experience Required :

1 to 3 Year

Vacancy :

2 - 4 Hires

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