Telecaller Executive (finance) Job in Codingal

Key Responsibilities: -Initiate telephonic contact with existing customers to remind them about pending payments -Clarify any doubts related to invoices, payment methods, and other financial procedures to customers. -Use your problem-solving skills to address customer complaints, disputes, and objections. -Maintain up-to-date knowledge of our services and pricing structures to provide accurate information to customers. -Record and document customer information, call details, queries, and resolutions in the system accurately. -Escalate complex financial issues to the team leads or the concerned department for a quick resolution. -Ensure the utmost professionalism and adherence to the company's confidentiality and privacy policies. Required skills: English and Hindi Proficiency (Spoken) Good communication skills Working knowledge of MS Office Location- Bangalore HSR Compensation 3 months of internship with a stipend of INR 15,000 per month. On successful completion of internship conversion to a permanent employee, the candidate can expect a salary up to INR 3,00,000 per annum.