Google Workspace Support Job in Codelattice Digital Solutions Pvt Ltd

Google Workspace Support

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Job Summary

Experience in Production support- Incident management, Problem management, Root Cause analysis, Ticket analysis and reporting
24X7 support experience
Working experience of L1 support (accepting ticket, resolving the same)
Connect and SAML 2.0 identity providers and service providers
Troubleshoot configuration issues using SCIM for provisioning user identities and attributes
Excellent communication skills - Both Oral and written
GW Admin, Gmail Configuration, POP, Knowledge of SPF, DKIM and DMARC
Configuring of email services through (SMTP, IMAP, POP3, Exchange)
Gmail Migration
Configuring and troubleshooting in G-Suite (Google) DNS Panel. Add MX record, DMARC, DKIM and mail subscription.
working knowledge of Google Vault
working knowledge of G-Control App
Production support
2+ years of experience preferred

Experience Required :

Minimum 2 Years

Vacancy :

2 - 4 Hires

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